Family Assistance Representatives are often overwhelmed by the magnitude of the crisis and constitute one of the highest risk groups for developing stress disorders. Studies show that these workers are at risk for increased illness and psychological difficulties up to a year after the event.
Any personnel who would act as Family Liaison volunteers in a crisis. These are the volunteers who assist families of victims following a major disaster or traumatic event (such as an airplane crash).
To help your representatives communicate more effectively with victims and family members.
To prepare them to manage extremely difficult, emotionally-charged situations.
To protect the emotional well-being of your family assistance workers during these stressful situations.
To ensure that they carry out their duties in a manner that is psychologically and legally sound.
We walk participants through the key issues they will face in dealing with victims of tragedy. Through teaching and discussion, we help them understand how to help the victims more effectively while also taking care to safeguard their own mental health.
We prepare Family Assistance volunteers for these typical duties:
Get your free services outline.or call 800-274-7470 to order.
 | Act as main liaison between family members and your company. |
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| Assist with emergency travel arrangements for family members. |
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| Assist family with coordination of funeral or medical arrangements. |
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| Coordinate immediate financial assistance with the support of the Crisis Management Team. |
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| Provide other personal support services as necessary. |
